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Customer Service Call Center

*** From 1st June 2021 – 14th June 2021, Malaysia will be under stricter Movement Control Order MCO 3.0 which only “Essential Services/business” allowed to operate during this period. CTC is authorized to business as usual during this period but to provide services to “essential services” customer only. “Essential service” customer required to provide CTC the authorization letter or approval letter from ministry in order for us to carry out the services. All “Residential/Home” customers are not entitled for the services unless customers able to provide authorization letter to prove they are from “Essential service” company. All carry in service will be suspended until further notice. We thank you for your patience and understanding. *** 1800-818-178

Petaling Jaya

Dataran Hamodal, Level 2, Lot 4 Jalan Bersatu 13/4, Section 13, Petaling Jaya 46200, Selangor MY 9:00am – 6:00pm, Monday to Friday, excluding Public Holiday +603-79669244

Seremban

119A, 1st Floor, Jalan Merak Jaya 11, Taman Thivy Jaya, Seremban 70300, Negeri Sembilan MY 9:00am – 6:00pm, Monday to Friday, excluding Public Holiday +606-6327878

Melaka

42, Jalan Melaka Raya 13, Taman Melaka Raya, Melaka 75000, Melaka MY 9:00am – 6:00pm, Monday to Friday, excluding Public Holiday +606-2820722

Johor Bahru

3A & 3B, Jalan Molek 3/10, Taman Molek, Johor Bahru 81100, Johor MY 9:00am – 6:00pm, Monday to Friday, excluding Public Holiday +607-3513310

Ipoh

3A, Hala Pinji 1, Pasir Puteh, Ipoh 31650, Perak MY 9:00am – 6:00pm, Monday to Friday, excluding Public Holiday +605-2550824

Georgetown

ONE PRECINCT, 1B-3-23 to 1B-3-26, Lengkok Mayang Pasir, George Town 11950, Pulau Pinang MY 9:00am – 6:00pm, Monday to Friday, excluding Public Holiday +604-6118678

Perai

16, Jalan Kelisa Emas 2, Taman Kelisa Emas, Seberang Jaya 13700, Pulau Pinang MY 9:00am – 6:00pm, Monday to Friday, excluding Public Holiday +604-3902310

Alor Setar

No 22, Tingkat 1, Taman Pandan, Jalan Sultanah Sambungan, Alor Setar 05350, Kedah MY 9:00am – 6:00pm, Monday to Friday, excluding Public Holiday +604-7303520

Kuantan

A-19, 1st Floor, Jalan Seri Setali 2, Semambu, Kuantan 25350, Pahang MY 9:00am – 6:00pm, Monday to Friday, excluding Public Holiday +609-5054405

Kuala Terengganu

1081k, Mezz florr, Jalan Sultan Sulaiman Kuala Terengganu 20200, Terengganu MY 9:00am – 6:00pm, Monday to Friday, excluding Public Holiday +609-6284192

Kota Bharu

Lot 326, 1st floor, Taman Sri Cemerlang, Off Jalan Kebun Sultan Kota Bharu 15000, Kelantan MY 9:00am – 6:00pm, Monday to Friday, excluding Public Holiday +609-7405769

Kuching

No. 265, Lot 2567, 1st Floor, Central Park Commercial Centre, 3rd Mile, Rock Road, Kuching 93200, Sarawak MY 9:00am – 6:00pm, Monday to Friday, excluding Public Holiday +6082-233525

Kota Kinabalu

Lot 65, 1st Floor, Kian Yap Industrial Estate, Phase 2, Lorong Durian 3, Mile 5 ½ Kota Kinabalu 88450, Sabah MY 9:00am – 6:00pm, Monday to Friday, excluding Public Holiday +6088-382419

General Enquiry

VAIO Hotline

1800-818-178

Email (General Enquiry)

infomy@my.vaio.com

PR & Media Contact

Sales Enquiry

Operation Hours: 09:00-18:00 (Mon-Fri)